Thank you for visiting and shopping at www.saintarebian.com
No requests will be entertained via telephone or social media platforms.
Note: Our customer service hours are 10:00 AM to 6:00 PM (Monday – Saturday). We are closed on Sundays, bank holidays, and national holidays.
Shipment Processing Time
We aim to dispatch all orders within 24 hours of confirmation. Orders are delivered within 5–7 working days after confirmation.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit.
In case of a significant delay, we will notify you via email or telephone.
Orders are not shipped on Sundays or local/national holidays.
Shipping Rates & Delivery Estimates
- We offer Free Shipping on all orders.
- Estimated delivery time: 5–7 working days.
Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped, including your tracking number(s).
- Tracking details are activated within 24 hours of dispatch.
Can I Cancel My Order?
- Orders cannot be cancelled once they have been scheduled for pickup by our delivery partner.
- Once dispatched, orders cannot be redirected.
- However, you may cancel your order within a short grace period after confirmation and place a new one instead.
Restrictions on Return Shipments
Our delivery partners will only accept Saint Arebian products returned in their original packaging.
Please do not include any other items in the package. Such additions may violate shipping regulations, and your return may not be accepted.